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Bachelor's degree in English, Communications, Marketing, or a related field.
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Minimum of 3-5 years of experience in IT communications or a related field, with a proven track record of developing and executing successful communication strategies.
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Exceptional written and verbal communication skills,1 with the ability to translate complex technical information into clear and concise language.
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Strong interpersonal and collaboration skills, with the ability to work effectively with diverse teams and stakeholders.
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Proficiency in Adobe Photoshop for graphic design and image editing.
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Demonstrated experience in designing and delivering live and recorded video training.
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Experience in video production and editing.
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Strong working knowledge of Google Workspace productivity suite, including Gmail, Docs, Sheets, Slides, Drive, Meet, Calendar, and Sites.
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Excellent organizational and project management skills, with the ability to manage multiple projects simultaneously.
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Experience managing Intranet sites.
Duties:
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Strategic Communication Planning:
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Develop and implement strategic communication plans to effectively promote IT products, services, and initiatives to the global employee base.
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Conduct audience analysis and tailor communication strategies to meet the specific needs of diverse user groups.
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Measure and analyze the effectiveness of communication initiatives, providing data-driven recommendations for continuous improvement.
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Content Creation and Management:
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Create and manage compelling content for a variety of communication channels, including intranet portals, newsletters, email communications, video content, and presentations.
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Ensure all communication materials adhere to brand guidelines and maintain a consistent tone and voice.
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Write and edit technical documentation and user guides to ensure clarity and accessibility.
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Multimedia Development and Training:
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Design, develop, and deliver engaging live and recorded video-based training sessions for IT products and services, tailored to different user skill levels.
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Produce and edit high-quality video content to support IT initiatives, training programs, and informational updates.
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Utilize graphic design skills, including proficiency in Adobe Photoshop, to create and modify visual assets for presentations, promotional materials, and digital platforms.
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Collaboration and Project Management:
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Collaborate with IT teams and stakeholders to gather information and ensure accurate representation of technical concepts.
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Manage communication projects from conception to completion, adhering to deadlines and project management methodologies.
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Participate in cross-functional projects, providing communication expertise and support.
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Platform Administration:
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Serve as the primary system administrator for the Video Content Management platform, ensuring optimal functionality and user experience.
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Manage and maintain content on the company intranet.
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Quality Assurance:
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Review and edit all communication materials for accuracy, clarity, and consistency.
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Develop and maintain communication style guides and templates.
